Return Policy

Returns

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return and / or refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. It must be 100% smoke-free and 100% pet hair-free.

To return an item, please begin the return process by calling us at 513-373-4083 or by emailing us at info@sewingperfectquilts.com. We will work with you quickly to process your return.

Several types of goods are exempt from being returned:

Gift cards

Downloadable digital products and Patterns

To complete your return, we may require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Book with obvious signs of use

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed using the same payment method used for the purchase, or a credit will be granted via SPQ store credit on a gift certificate.

Sale items (if applicable)

Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@sew-perfectquilts.com and wait for further instructions.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver via store credit on a gift certificate and he/she will find out about your return.

Shipping

To return your product, you should mail your product to: Sew Perfect Quilts, 3189 Princeton Rd, #189, Hamilton, OH 45011, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.